Please read our Covid-19 Guidelines
for more information about ticketing and refunds related to rescheduled events and Covid-19.
Once purchased tickets cannot be exchanged or refunded. We will only offer ticket refunds for cancelled shows. We regret that we will not be able to offer a refund or exchange on your ticket(s) if you are refused entry to a performance due to being late.
Tickets may be exchanged for a performance within the same event run with at least 24hrs notice. An admin fee of €2.50 per ticket will also be incurred, on top of any change in ticket price, if applicable.
If the ticket you are returning is in your possession we will be unable to resell it until you have handed it into the Box Office.
Concessions are available to senior citizens (60+), children (under 16), unwaged, people with registered disabilities, and students. All concessions are subject to availability and must be mentioned at the time of booking. Additional documentation may be requested by staff.
Tickets must not be sold for profit or commercial gain by any outlet other than The Whale Theatre or one of its authorised agents. Failure to comply may make this ticket and transaction void.
If we have sold out of the general allocation for a performance we will endeavour to sell any returned tickets to the waiting list for that specific performance only. If a ticket is resold we will issue a credit voucher via an automatic email to the original booker. This voucher can be used to purchase tickets to any future Whale Theatre event, subject to availability, online, in person or over the phone. A resale will incur a charge of €2.50 administration fee per ticket.
By purchasing a ticket you agree to these terms and conditions.