Your Visit



Due to the ongoing Covid-19 Pandemic, please check our NEWS page for updated performance and opening times. For full details about our Covid-19 policies, please read our Covid-19 Guidelines.

Let us help you make your trip a memorable and enjoyable experience.

This page will tell you everything you need to know about attending a performance at the Whale Theatre. If you have any questions, please don’t hesitate to get in touch.

Contact Us

In Person

Theatre Lane,
Adjacent Meridian Point,
Greystones,
Co Wicklow
A63 V1F8

By Phone

Talk to a member of our team:
01 2010550

Please leave a detailed Voicemail and we will get back to you

Book Online

Pay securely via credit or debit card:
Online bookings have no charge.

HOW TO GET HERE

We are located in the heart of Greystones Town Centre, within walking distance of both bus and train stations.

To access the Theatre from Greystones, drive or walk into the Meridian Centre carpark off Greystones main street, Church Road.

The Theatre entrance is around the corner on this level from NikaFit Studios which is opposite the entrance to the Meridian Carpark.

Accessibility

We have step free access from Greystones main street and all facilities are easily accessed.

If you are a wheelchair user please make sure you inform the Box Office staff when booking your tickets.

If you need to be accompanied by a carer or assistant we will happily provide them with a complimentary ticket - please speak to Box Office staff in advance of the show.

An infra-red hearing loop is available with advance notice - please check with the Box Office for further details.

Guide or assistant dogs are more than welcome. During performances our staff are also able to look after your dog outside the venue.

Parking

Patrons of the Whale Theatre can park in Meridian Point Car Park from 7pm to 7am for €3. To ensure this, please keep your event ticket, or mention it at the point of ticket collection when a member of staff will stamp your parking ticket with a friendly little whale. Then when it's time to head home bring your ticket(s) to the car park management office to pay - DO NOT GO TO THE MACHINE.

PRE THEATRE DINING

If you are interested in booking dinner before you come to see a show there is a huge variety to choose from within 5 minutes walking distance of the Theatre. Great eateries nearby include Bear Paw Deli (Monday - Thursday until 17:00; Fridays & Saturdays until 22:00), Chakra by Jaipur, Royal Park, Bochellis, The Burnaby Lounge and Bar, The Hungry Monk, The Happy Pear, Daata and Las Tapas.

THE WHALE BAR

The Whale Bar is the perfect venue for your pre-show drink and is open from at least 30mins before each performance. We have a wide selection of draught and bottled beers, red and white wines, no less than 10 different types of gin, 7 different types of whiskeys (and whiskys) plus a range of soft drinks and snacks.

Terms & Conditions

By attending an event at the Whale Theatre, you are accepting the following Terms & Conditions, agreeing to be bound by them and agreeing to comply with all applicable laws and regulations. Please read these carefully before booking your tickets. The Whale reserve the right to make changes to these Terms & Conditions at any time without prior notice.

COVID-19

In line with Government guidelines, we have implemented a range of Covid-19 Health & Safety Measures to help keep our audiences, staff and artists safe. Please read our Covid-19 Guidelines before booking your tickets. Failure to follow our guidelines may result in you being asked to leave the theatre.

TICKETING, REFUNDS, RESALES & EXCHANGES

Please read our Covid-19 Guidelines for more information about ticketing and refunds related to rescheduled events and Covid-19.

Once purchased tickets cannot be exchanged or refunded. We will only offer ticket refunds for cancelled shows. We regret that we will not be able to offer a refund or exchange on your ticket(s) if you are refused entry to a performance due to being late.

Tickets may be exchanged for a performance within the same event run with at least 24hrs notice. An admin fee of €2.50 per ticket will also be incurred, on top of any change in ticket price, if applicable.

If the ticket you are returning is in your possession we will be unable to resell it until you have handed it into the Box Office.

Concessions are available to senior citizens (60+), children (under 16), unwaged, people with registered disabilities, and students. All concessions are subject to availability and must be mentioned at the time of booking. Additional documentation may be requested by staff.

Tickets must not be sold for profit or commercial gain by any outlet other than The Whale Theatre or one of its authorised agents. Failure to comply may make this ticket and transaction void.

If we have sold out of the general allocation for a performance we will endeavour to sell any returned tickets to the waiting list for that specific performance only. If a ticket is resold we will issue a credit voucher via an automatic email to the original booker. This voucher can be used to purchase tickets to any future Whale Theatre event, subject to availability, online, in person or over the phone. A resale will incur a charge of €2.50 administration fee per ticket.

By purchasing a ticket you agree to these terms and conditions.

VENUE & EVENT POLICIES

The management reserves the right to refuse admission or re-entry to a performance. Under these circumstance, refunds or exchanges will not be offered. The management reserves the right to alter or amend the programme without prior notice as a result of unforeseen circumstances.

Please arrive early. Latecomers may either be asked to wait until a suitable break in the performance, or they may be refused admission. If collecting or purchasing tickets from box office we advise you arrive at least 15 minutes before the show.

The use of cameras and video cameras are not permitted in the auditorium. Any recording of the performance (either audio or visual) is prohibited. The management reserves the right to refuse entry of, and use of, such equipment on the premises. Please ensure all mobile phones are switched off or in airplane mode before entering the theatre.

Smoking is not permitted in any part of the building.

The Whale Theatre accepts no responsibility for possessions lost or stolen on the premises.

Our auditorium offers a great view of the stage from all angles. However, our shows are all general admission, with staff on hand to show you to the best seats available. Therefore, depending on the style of production, some seats offer a view that works better with the design of show or style of performance. Images of some of our seating plans can be seen in the Gallery section

BOX OFFICE & TICKET COLLECTION

The main box office is located in the foyer of the theatre.

Tickets may be collected from the Box Office at least half an hour before a performance. We recommend picking up your tickets at least twenty minutes before the performance start time.

Some higher profile shows may have stricter collection rules which you will be made aware of at the time of the booking.

Unfortunately, we are unable to post tickets and all pre-paid tickets should be collected from the Box Office.

AGE RECOMMENDATIONS / RESTRICTIONS

Some of our shows have age recommendations, but as there is no censorship on live theatre we welcome all ages. However, some shows may have a stricter age policy than others, and this will be made clear at the time of booking. All under 16s can only be admitted with adequate adult supervision.

As there is a full bar within the venue children under 16 are advised not to approach the bar. Young adults aged 16-18 can approach the bar until 9pm, after that only over 18s can approach the bar. After 11pm, all under 16s must be off the property.

We welcome younger children, but if they become unsettled during a performance we may ask you to take them outside. Some of our shows have strict age restrictions according to content. If you have any reservations please feel free to discuss the content of any of the shows with a member of staff.

PAYMENT

All Tickets must be paid for at time of booking.

We accept VISA and Mastercard.

All cheques should be made payable to ROSS MCPARLAND.

VAT receipts and invoices can be produced on request.

COPYRIGHT

Unless otherwise indicated, all graphics, logos and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials, without prior written consent.

DATA PROTECTION & PRIVACY

This website is designed, created and co-ordinated by The Whale Theatre to promote and inform the public about The Whale’s work, as well as to engage our audience. At the Whale Theatre we respect your right to privacy and comply with our obligations under the EU General Data Protection Regulations, as enacted in the Data Protection Bill 2018.

Please click here to view our full Privacy Policy.