Terms And Conditions

By attending this/these event(s) you are accepting the following Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.

General Terms and conditions

  • Attendees should be present at the event to register or collect tickets at least 15 minutes in advance of event start times.
  • Once purchased, tickets cannot be exchanged or refunded, unless the event is cancelled. All tickets will be offered subject to availability at the time of booking.
  • The Whale reserve the right of admission, even when tickets have been purchased.
  • Latecomers will only be admitted at the discretion of event management staff and at an appropriate interval.
  • The Whale accepts no responsibility for possessions lost or stolen on the premises.
  • Unless otherwise indicated, all graphics, logos and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials, without prior written consent.
  • The Whale reserve the right to make changes to these Terms & Conditions at any time without prior notice.

Privacy Policy

This website is designed, created and co-ordinated by The Whale Theatre to promote and inform the public about The Whale’s work, as well as to engage our audience. At The Whale Theatre we respect your right to privacy and comply with our obligations under the EU General Data Protection Regulations, as enacted in the Data Protection Bill 2018.

Click here to view our full Privacy Policy

The new GDPR guidelines are explained below

GDPR Policy of the Whale Theatre (2019)

    INTRODUCTION
  • The EU General Data Protection Regulation (“GDPR”) came into force on 25 May 2018.
  • The new Regulation aims to standardise data protection laws and processing across the EU, giving people greater rights to access and control their personal information.
    • Our Commitment
  • The Whale Theatre is committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. We recognise our obligations in updating and expanding this program to meet the requirements of GDPR.
  • The Whale Theatre is dedicated to safeguarding the personal information under our control and in maintaining a system that meets our obligations under the new regulations. Our practice is summarised below.
    • How We Prepared for GDPR
    The Whale Theatre already had a consistent level of data protection and security across our organisation, but we have introduced new measures to ensure compliancy.
  • Information Audit — We carried out an audit of information previously held and ensured that it was compliant with the new regulations.
  • Policies and Procedures — we have revised data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws
  • Data Protection - our main policy and procedure document for data protection has been revised to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy and the rights of individuals.
  • Data Retention and Erasure - we have updated our retention policy and schedule to ensure that we meet the "data minimisation" and "storage limitation" principles and that personal information is stored, archived and destroyed in accordance with our obligations. We have procedures in place to meet the new "Right to Erasure" obligation.
  • Data Breaches - our procedures ensure that we have safeguards in place to identify, assess, investigate and report any personal data breach as early as possible. Our procedures have been explained all employees.
  • Subject Access Request (SAR) - we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge
  • Privacy Notice/Policy - we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.
  • Obtaining Consent - we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information
  • Direct Marketing - we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.
  • Data Protection Impact Assessments (DPIA) - where we process personal information that is considered high risk, we have developed stringent procedures for carrying out impact assessments that comply fully with the GDPR's Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).
  • Processor Agreements - where we use any third-party to process personal information on our behalf (ie Payroll, Recruitment, Hosting, etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they meet and understand their/our GDPR obligations.
    • Data Subject Rights
    We provide easy-to-access information which supports the individual’s right to access any personal information that The Whale Theatre processes about them and to request information about:
  • what personal data we hold about them
  • the purposes of the processing
  • the categories of personal data concerned
  • the recipients to whom the personal data has/will be disclosed
  • how long we intend to store your personal data for
  • if we did not collect the data directly from them, information about the source
  • the right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this
  • the right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use
  • the right to lodge a complaint or seek judicial remedy and who to contact in such instances
    • Information Security and Technical and Organisational Measures
    The Whale Theatre takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction.
    GDPR Roles and Employees
    The Whale Theatre have designated Lisa Toner as our Data Protection Officer (DPO) and everyone has helped develop and implement our roadmap for complying with the new data protection Regulation. We are all responsible for promoting awareness of the GDPR across the organisation, assessing our GDPR compliance, identifying any gap areas and implementing the new policies, procedures and measures.
    The Whale Theatre understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR and have involved our employees in our preparation plans.
    Last reviewed 26 April 2019

Contact Us

Theatre Lane,
Adjacent Meridian Point,
Greystones,
Co Wicklow
A63 V1F8



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