When you purchase tickets, gift vouchers, or merchandise through our Box Office at The Whale Theatre, your name, email, phone number and address data will be stored by our ticketing partner, Ticketsolve. If you purchase via credit/debit card your information is shared with Global Payments.
When you book tickets online, data is shared between Global Payments (payment gateway) and Ticketsolve (ticketing platform) in order to process the transaction. Where patrons have opted to provide their details for mailings, data will be shared with Mailchimp ( our email partner. You will not receive marketing emails or postal mail outs from us unless you have explicitly given your consent by opting in. You may opt out of receiving our emails at any time by clicking 'unsubscribe' at the end of any of our emails.
Ticketsolve, Global Payments, and Mailchimp act as data processors on behalf of The Whale Theatre.
Ticketsolve, Global Payments, Mailchimp and The Whale Theatre have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure.
For more information, please see their privacy notices here:
- Global Payments Privacy Statement
We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number or other information. You may, however, visit our site anonymously.